The COWS are out!

The COWs are now all out and ready to go. Please use the Computer Sign Out schedule in FileMaker to reserve.

They are being stored in these locations:

• Red - 4F - E119
• Green - 6M - H128
• Yellow - 7L - E223
• Blue - 5C - E250 

A reminder of some guidelines when using the COWs:

• Whenever possible, teachers should be moving carts - not students.
• Remember to plug in the wireless router to power and ethernet when you use the cart. You will usually have to unplug one of the desktop computers to do this.
• Monitor students putting away the laptops ensuring they are put away on the correct shelf and plugged in. Hint - have the connection to the power supply facing toward the front of the computer when you put it away - it's less likely to get banged out when they are put away.
• Always do a final check once all laptops are put away - are they all charging? Check for the charging light visible on each shelf. This is important to make sure the laptops are ready for the next class. This is a great role for a student.
• Please return the COW to the home location when finished or soon thereafter. This avoids teachers interrupting all classes in the area to track down the COW when they have it reserved.

As always, if you need any help with this, please let me and/or Lara know.

- Sarah

iWork - Versions

You may have noticed that the "Save" and "Save As" options have disappeared from iWork applications.

To save a file you have saved in the past, you now want to choose "Save a Version".

To make a copy of a file, you will first choose "Duplicate" and then "Save" which will prompt you to rename the file.

The version option that is now included allows you to go back in time and recover previous copies of the file you are working on. The video below shows how to do this.

We are unsure of how much additional space this version feature will require for students working on the network. As a precaution, we have disabled this feature for students which means they will continue to work as they always have. The video below shows the error the students will see and explains how to deal with it quickly and easily.

Printer and Copier FAQ

For access to information about the History and Guiding Principles behind all the changes to printing at UCC as well as access to Richoh Resources, Training Materials and services offered by UCC Press, please refer to the UCC Printing and Print Services Site.

CC licensed (BY NC SA) shared on audiovisualjunkie's flickr photostream             

FREQUENTLY ASKED QUESTIONS ABOUT PRINTERS


Where are the colour printers?
Outside the Computer lab, in Bitove Lounge and in the basement.

What if I forget to pick up my print job?
All print cues are cleared overnight. You will not be able to print it the following day without resending the print job.

Do I need to wait for someone else's job to finish printing before I put in my employee number?
No. Go ahead. The your job will start once their job has finished.

What if I make a mistake typing in my employee number?
Just push the pound key or wait a few moments. If you hear a double beep everything will print. If you hear multiple beeps then it realized something was wrong. Try again.

Why can't I double-side my black and white printouts?
That was an error - it is being fixed. If you selected double-sided printing, you did the right thing.

How can students print?
They have to put in their Student ID number and the #. They should have a sticker in their Agenda with their Student Number and you can find it in FileMaker - School Data - Lists - Alpha List with Student ID.

Can someone else pick up my printing?
No. Only the person logged in to the computer that sent the print job can pick up their printing. Otherwise passwords would need to be shared and we don't want to do that.

Help, I can't access Secure Printing.

If you still need to remove all the old UCC printers from your computer or cannot access secure printing, follow the instructions provided here by Ryan at https://sites.google.com/a/ucc.on.ca/student-printing/  Be aware that this will remove all other print drivers installed on your computer, including old UCC printers as well as home printers. Home printer drivers will need to be reinstalled.

FREQUENTLY ASKED QUESTIONS ABOUT COPIERS

How do I log on/ off the copier?
The physical log on/ off button on the right side of the machines DOES NOT WORK.
Press the "Other Function" button on the left to log on using the screen. Press it again when you are done and then log off on the screen.

What is with that opening screen where it says Print All or Print Selected?
If you pick Print All, everything that you sent to the copier will come out. If you pick Print Selected you can print jobs individually.

How can students copy?
They have to put in their Student ID number and the #. They should have a sticker in their Agenda with their Student Number and you can find it in FileMaker - School Data - Lists - Alpha List with Student ID.

Can someone else pick up my copies?
No. Only the person logged in to the computer that sent the print job can pick up the copies. Otherwise passwords would need to be shared and we don't want to do that.

How to... Email Parents

Sorry about the changes to this post. You have some options for emailing all the parents in your class.

We have been cautioned against creating Mailing Lists because parent email addresses change throughout the year. So...

OPTION 1 (easier): Copy the addresses from FileMaker and paste them into GMail. This will give you the most up-to-date versions. This video will explain how to do that. Do it every time you want to email your parents.

Don't forget: as Sarah mentioned, always BCC parents.

(If anyone knows how to improve video quality when uploading to blogger I'd love to know!)

OPTION 2 (initially more complicated): In your MacMail Preferences, use the +/- signs to delete any POP accounts (unless you need them for some other reason - I don't) and add a new IMAP account.

Then set up your MacMail Preferences like below (using your name and account) so that you can email directly out of Filemaker. If you would like help doing this, please feel free to ask.

Now when you go to FileMaker and find your list of parents, you can click on "Send Mail" and create your message in MacMail but when you send that message, it will be sent via your GMail and parents can respond to your Gmail.

Hope this helps!

Solution for Smart Notebook Error

Some of us have expereinced problems with Smart Notebook. If you are getting this message:

Follow the instructions here to remedy it. If you continue to experience problems, please contact the HelpDesk by emailing helpdesk@ucc.on.ca or calling extension 3323 if it is urgent.

If you want help going through this process, please let Lara or Sarah know and we can help.